Managed Services Provider to Bee Caves | Your Trusted Tech - 4.6 Stars - Bee Caves, TX




Hello Austin and Surrounding Cities! We are Canitan LLC, a small Tech Company based in Austin, Texas, making big moves in the Tech industry! We've shifted over from break-fix to MSP, that is to say, we're now a core Managed Service Provider, and we're announcing Key Benefits for Your Business, high end Residence, Condominium or Ranch! What it is: We have developed a much better model for providing proactive, high-quality IT support to our clients. This service is a managed services model, which essentially means we are PROACTIVELY supporting your network for a fixed monthly fee rather than REACTING to problems when they arise and billing you to fix them. We call it our Infinity Service. This is not a new concept. In fact, thousands of IT services companies have moved to this type of support model over the last 10 years because it is a far superior way of delivering IT support to businesses that cannot afford to lose data, incur a data breach or have extended and unexpected downtime. In fact, over 10% of our clients have already chosen this option, and more are choosing it over the “break-fix” option every day. The Benefits Of This New Service Model Are Obvious:  You’ll have peace of mind that critical security updates and patches are being done on your firewall, spam and antivirus software to drastically reduce your chances of a virus or hacker attack. While nothing can guarantee 100% protection, we can greatly minimize your risk with a proactive approach to maintaining these critical protections.  You’ll know with certainty your data is being backed up and CAN be restored quickly in the event of an emergency. It is EXTREMELY common for backups to fail, and as it stands today, no one is validating that your data is being backed up in a way that would allow you to resume work fast. Our new management plan would ensure we are proactively monitoring your backup to make sure you won’t fall victim to a ransomware attack, disgruntled employee, accidental deletion or even a fire, flood or natural disaster.  You’ll eliminate the frustration and inconvenience of unexpected downtime because we’ll be proactively maintaining your systems to prevent that from happening. All IT systems degrade in performance over time, causing them to slow down, hang up and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.  You’ll receive faster resolution to any IT problem, thanks to our remote management tools. We now have the ability to remotely access (and repair) most IT problems right from our offices. If we cannot fix it remotely, we will dispatch a technician to your office the same day. You’ll receive priority support when you have a problem.  You’ll have the experience of a full in-house IT department, without the costs. We’ll bring a TEAM of professionals to support your network, which will give you access to a broad level of skills and expertise on an as-needed basis.  You’ll be able to budget for network support just like you budget for rent or insurance. Wouldn’t it be nice to avoid unexpected costs for fixing or restoring your network? Now you can.    You’ll get a “Virtual CIO” to help you budget for it and deal with any number of IT-related issues. Just as it isn’t prudent to run a business without solid legal or accounting advice, it’s also not prudent to run an organization without solid IT advice. We BECOME your CIO and work with you on budgeting and planning for IT, as well as protecting your business from lost data, downtime, ransomware, disgruntled employees, regulatory action from non-compliance and a whole HOST of problems that can result from poor IT planning and management.  We do it all! Unlike most tech service companies, we manage not only IT, but we offer so many more service options: some services include: networking, security and automation, access management, server and computer support and VOIP phone support. The 2 Biggest Reasons You’ll Love This New Approach The clients we have transitioned to this service model have said the biggest benefit is the peace of mind they get from not having to worry about IT-related issues. I’m sure you have your hands full taking care of clients and running your business. Under our Infinity Service, we’ll make sure everything pertaining to your computer network and its security is handled so you aren’t distracted, inconvenienced or slowed down and can invest your time and your staff’s time in running your business. Under our past “break-fix” agreement, we PROFITED only from the failures in your IT environment because we only got called in (and paid) when something went wrong; but under this new managed services model, we only benefit if we can be efficient and effective at keeping you PROBLEM-FREE. That’s because we’re on a fixed, agreed-upon IT services budget. If we fail to keep your network up and running, we have to remediate the problem without billing you extra. What Our Clients Are Saying About Our New Infinity Service: “Canitan has been a vital asset to our office. Our engineering office had a major server crash. Canitan was able to recover valuable information and help us design and set up our new server. Since then, our server has not failed, and we have had very little down time. When our server goes down they are quick to respond. They can remotely access our server and fix most problems. If they cannot remotely fix it, they are on site in a timely manner.” Keith J - BIM/CAD Manager “Over the years we have tried many different IT companies all with the same disappointing results. Now that Canitan has taken over our email, phone and IT needs our up time is uninterrupted. We could not be more pleased not only to have Canitan on our side but also moving us forward to keep us up to date and protected!” Shawn Pinkston – CEO Contact Us TODAY for your Free Consultation! Canyon Canyon Franzetti CEO, Canitan LLC Phone: 512-272-6106 PS – If you like, I can arrange for you to talk to a few clients we’ve already transitioned to our Infinity Service. Once I give you the full details, I’m confident you’ll agree this is a MUCH better approach to getting your IT issues handled. 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