compensation:
TBD
employment type:
full-time
job title:
Customer Service
Company Overview: SECURE LINK GROUP has been in the business of protecting families since 2004. As a dealer for the #1 smart home security provider in the U.S., we help protect and connect families, customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help protect families for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. Check out more about life at SECURELINK here. Call 210-381-8826 for interview times. Unlimited earning potential with uncapped commissions Career growth opportunities 5 Weeks paid training Position Summary: Sales Agents receive inbound and out bound telephone calls as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our Secure link Field employees. Answer new and existing customer phone calls while following sales processes. Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments. Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc. Qualifications - External Experience: One year of sales experience preferred. Skills: Proven sales ability and closing skills. Strong listening skills used to conduct needs analysis. Excellent problem solving and communication skills. Ability to multi-task while speaking to prospects. Education/Certification: High school diploma or GED. Secure Link is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. Secure Link strives to ensure every employee and applicant feels valued.
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