compensation:
20-21
employment type:
full-time
job title:
Affordable Housing Assistant Community Director (R
Company Description Multifamily Property Management Job Description The Assistant Community Director is fully accountable in assisting the Community Director with the day-to-day property operations, and managing the asset to meet the client's expressed operational and financial goals. Assists with the supervision of on-site staff, which may include: Resident Services Coordinator(s), Compliance Specialist(s), Leasing Manager, Leasing Consultant(s), Maintenance Supervisor(s), Maintenance Technician(s), Make-Ready or Rehab Technician(s), Groundskeeper(s)/Porter(s), Painter(s), and Cleaner(s)/Housekeeper(s). • Property Name: Chester Creek Estates • 5814 E Northern Lights Blvd, Anchorage, AK 99504, USA • Full-Time • Unit Count: 100 • Reliable transportation to and from work, possibly including off-site training locations, is required to fulfill job duties. Pay: $20 - $21 / Hour DUTIES AND RESPONSIBILITIES 1 Client Relations 1 Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objective and expectations 2 Communication 1 Maintain positive, professional and effective communication with applicants, residents, vendors, clients and guests while representing FPI 2 Keeps immediate supervisor informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems 3 Employee Management 1 Operate the property in the absence of the Community Director 2 Responsible for training and onboarding of new leasing team members 4 Leasing/Occupancy 1 Maintain occupancy levels as established by owner/budget expectations 2 Exhibit professional leasing techniques 3 Assist with the completion of the monthly Market Surveys and analysis 4 Implement advertising and marketing strategies for the apartment community as needed 5 Exhibit closing ratios in regards phone and walk-in traffic per FPI policy 6 Ensure that all online marketing sources are updated (e.g., Craigslist) daily 7 Promote positive resident/management relations, to retain desirable residents. Place customer need requests and follow up as number one priority. 8 Assist with the implementation of resident retention programs 9 Ensure the safety, comfort and privacy of all property residents 10 Ensure move-in orientation is completed consistently with new residents 5 Revenue Management 1 Assists the Community Director in maximizing revenue potential of the property through the management of lease expirations and timely turnover 2 Assists the Community Director with the management of monthly rent collections and delinquency to include timely deposit and security of funds according to FPI policies 3 Accurately processing vendor invoices and managing accounting month end 6 Reporting and Document Management 1 Maintain appropriate resident files including forms, leases, documents in accordance with FPI Standard Operating Procedures 2 Responsible for the daily integrity and confidentiality of resident files 3 Ensure that documents and reporting systems are maintained, updated, and organized 4 Meet all periodic reporting requirements as requested/required e.g., Month End, Weekly Reports, Collection/Eviction Files etc. 5 Assist in budget preparation and delivery 7 Risk Management 1 Ensure compliance of Risk Management items through the following of the FPI Standard Operating Procedures. 2 Reports timely any/all injuries, illnesses, property damage through the proper reporting channels and forms. 3 React calmly and professionally in emergency, emotional and/or stressful situations. 8 Facility Maintenance 1 Assist residents with reporting of maintenance needs. 2 Document facility and maintenance needs and ensure timely completion. 3 Ongoing monitoring of the physical asset and identifying concerns with immediate supervisor. 4 Follow up on maintenance requests to promote resident communication and satisfaction. 9 Other 1 Consistently and fairly enforce community rules and regulations, FPI Standard Operating Procedures. 2 Comply with all Fair Housing Laws and FPI policies and procedures. 3 Promote a professional image by adhering to FPI Management's Dress Code Policy. 4 Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management. 5 Responsible for meeting all training requirements for the position (Grace Hill, Safety Meetings, etc.). 6 Perform any and all functions as directed by the supervisor, including special project assistance. Qualifications Minimum Requirements: • Must have experience in affordable housing programs including but not limited to: LIHTC, HUD programs (Project Based Section 8, Section 236, PRAC, 811 PRA), USDA-Rural Development (515), HCD, HOME Funds and Bonds. • Minimum 1 year of experience in a similar supervisory role, preferably within Residential Property Management. • High School diploma or equivalency certificate required. College degree in a relatable field preferred, but not required. • Must be proficient in speaking, reading, and writing in English. • Strong computer skills (MS Office, Google Apps, property management-related software, email, internet). Skills Required: • Google Mail • Google Drive • RealPage • Internet Use • Basic Computer Skills • Management • Customer Service Additional Information ESSENTIAL ATTRIBUTES • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc. • Positive influencing, interpersonal, and communication skills are essential. Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI! EEO/EVerify Statements FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program. Please APPLY ONLINE at: https://tiny.pl/52v2hpbf
