compensation:
$17 - $18.90/hour
employment type:
employee's choice
experience level:
entry level
job title:
Customer Service Representative
Location: Sioux Falls, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Bilingual skills (English and Spanish) are required and compensated in the form of a 10% differential. Apply Here: https://careers.firstpremier.com/job/21714827/bilingual-customer-service-representative-onsite-or-remote-sioux-falls-sd/?utm_source=Craigslist&utm_medium=Display&utm_campaign=PREC-3220-2025-SST-18725&utm_content=BilingualSiouxFalls#gtm-jobdetail-desc Work Site This job is offered on-site in Sioux Falls and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating Shift Options PREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm Full Time: Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm Full-Time: Monday-Friday 12:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm Flexible scheduling opportunity for top performers No Sundays! About the Role: - Answer inbound calls about our products and services. -Understand policies and procedures used for daily operations. - Take accountability for customer satisfaction with a highly professional demeanor. - Demonstrate a strong phone presence while assisting those with less than perfect credit. - Achieve high satisfaction on customer surveys. - Participate in team meetings. Training: - Extensive paid training program, up to 3 weeks in length. - Ongoing training opportunities for future success! Pay: - Base wage starting at $17-18.90/hr. with opportunities to increase take home pay. - Top 75% of associates are eligible for incentives - Career path from Associate I to Associate IV – each step earning an increase in pay - Earn up to an additional $3.50/hr. when working non-traditional hours - Bilingual skills are compensated in the form of a 10% differential - Flex Scheduling opportunity for top performers Competitive Benefits Package: - Full medical benefits for 20+ hours/week - FREE dental and vision coverage - Generous time off plans including PTO, Sick Pay, and Bonus Days - 401(k) – dollar-for-dollar match up to 5% of total compensation - Special discounts and offers for events at the Denny Sanford PREMIER Center - Employee Wellness Program - Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year - Fun Employee Parties Our Culture: - We have an emphasis on personal success, respect, health, wellness, fun and giving back - Employees are rewarded, valued, and celebrated for hard work. -Career advancement opportunities is a way PREMIER leaders show they care. -Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more. DISCLOSURE: First PREMIER Bank and PREMIER Bankcard are Equal Opportunity and Affirmative Action Employers and do not discriminate minority/sex/disability/vet/any protected status.
