compensation:
Salary based on experience
employment type:
full-time
experience level:
mid level
job title:
Immigration Case Processor & Application Specialis
Job Title: Spanish-Speaking Customer Service Representative Location: In-Person — Immokalee, FL Company: Invictus Immigration Service Type: Full-Time About the Role: Invictus Immigration Service is seeking a reliable and bilingual Customer Service Representative to join our in-person team. You will assist Spanish-speaking clients through their immigration process, providing clear, professional, and supportive guidance every step of the way. This position is perfect for someone who communicates well in both English and Spanish, is highly organized, and is committed to excellent client service. Key Responsibilities: Answer and return client calls, emails, and in-person inquiries Provide clear explanations of immigration procedures and next steps Translate or assist with Spanish-language documentation as needed Maintain accurate client records and update status reports Assist with appointment scheduling and case follow-ups Represent the company with professionalism, clarity, and care Requirements: Fluent in both English and Spanish (spoken and written) Strong communication and interpersonal skills Comfortable using phone, email, and basic office software Detail-oriented and dependable Prior customer service experience is a plus Must be able to work on-site, Monday through Friday What We Offer: Competitive hourly wage Training and onboarding support A stable, mission-focused work environment Opportunities for growth based on performance To Apply: Email Invictusimmigrationdominion@gmail.com with the subject line: “Customer Service Application – [Your Full Name]” Please include: A brief introduction (in English and Spanish) Your resume or relevant work experience Your availability for an in-person interview
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