compensation:
$17.00 an hour plus Bonus
employment type:
full-time
experience level:
mid level
job title:
Customer Service Rep
We are a telemarketing company looking for motivated, career driven, dedicated individuals to be apart of our team. Our aim is to provide excellent customer service to our clients, to ensure client’s satisfaction is met. We provide a comfortable and well-equipped environment to our staff. We are looking for a qualified professional for the following position. Customer Service Rep 1-9pm If you are not able to commit to this schedule please do not inquire as the schedule is permanent and will not be accommodated. Responsibilities: As a customer Service Rep, you’ll ensure customers receive a hire level of care and attention. You’ll problem-solve and take ownership for each customer request. The ideal candidate has a positive, can-do attitude and the desire to turn a negative into a positive. You’ll bring a high level of enthusiasm and a sales mentality to ensure existing clients have the support they need. Ensure a seamless, complete and effective process of contract verification for all prospective clients. Process and apply customer payments to invoices and transactions. Be the initial point-of-contact for calls from existing and prospective clients. Provide basic and accurate information via phone/email. Perform other clerical duties such as filling, photocopying, printing and faxing. Requirements: • One plus year of work experience as a customer service rep or similar role. • Proficiency in Microsoft Excel and Word • Professional attitude and appearance • Ability to be resourceful and proactive when issues arise • Excellent multitasking and time management skills with ability to prioritize effectively • Excellent customer service skills • Able to work on your own initiative •High School Diploma or GED •Data entry experience •Sales Experience is a plus but not required •Must also be articulate and be able to communicate with sale reps in regards to client inquiries and contracts. •Must be flexible and adaptable to a changing work environment and able to multi-task in a fast paced environment. •High level of attention to detail is a must • Fluent in English and Spanish is a plus To schedule an interview contact Stephanie or Anthony Call (877) 978-2559
Customer Service Rep - Salary How to Become Job …
Customer Service Representative - SHRM
$15-$52/hr Customer Service Representative Jobs …
